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If you're in business, no doubt you've heard of the effectiveness of email campaigns. Staying in touch with current customers, uncovering new ones, alerts and updates are all on the agenda for a successful email strategy. But what can be done to assure that success?

First, it's important that those receiving your email really want to be on your list. Adding an option to "opt out" is imperative for your success in communicating with your customers and potential customers. This allows the recipient to make their preferences known and, the remaining contacts will be expecting your email and, perhaps, even looking forward to it.

Secondly, consistency is important. While you don't want to "spam" their inbox with multiple, duplicate emails every hour, you do want to be regular and predictable in your email launches. Choose a day and time to send that will be convenient for your contacts. With the advent of handheld devices for receiving email, 2 a.m. local time might not be your best choice. However, Monday at 7 a.m. could work.

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